Coverage under this contract includes normal wear and tear malfunctions during the contract term as defined in Section B. Coverage under this contract also includes malfunctions of covered items which occur during the contract term resulting from the following situations prior to and during the contract term:a. Insufficient maintenance, rust, corrosion, or sediment;b. Improper installations, repairs, or modifications;c. Mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; andd. Undetectable pre existing conditions which are defects or mechanical failures that could not have been detected by a visual inspection and/or simple mechanical test. A visual inspection of the covered item verifies that it appears structurally intact and without damage or missing parts that would indicate inoperability. A simple mechanical test is defined as turning the item on and off to ensure that it is operational. While turned on, the item should operate without causing damage, irregular sounds, smoke, or other abnormal outcomes. I have had ahs for about 5yrs now overall the service has been good, I have had good and bad contractors,one i had for my a/c was terrible, the tech did not seem like he wanted to do the work and lied about access to my house, when i called the company re their tech they took up for him, the next time i had a/c problems i told ahs i did not want that company and was given a different company, this company was very helpful and professional. I have used ahs many times during this 5 yr period and they have always been very helpful.
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However, providing a home warranty does not exempt the seller from her legal requirement to disclose any known problems with the home. To learn more about protecting yourself, read Consumer Protection Laws You Need To Know. Home warranties aren't expensive compared to the cost of repairing or replacing most of a home's important components, and this fact is one of a warranty's major selling points. However, there may be many years when nothing at all breaks down or wears out in the home. In these years, the homeowner gets nothing except, perhaps, peace of mind in exchange for his premium. That money could be put into an emergency fund for making the same repairs and replacements that the home warranty would cover. Also, if the homeowner tries to use the warranty and the claim is denied, he will probably feel like the money spent on the premium and the service call fee was wasted. Home warranties do eliminate the need to find a contractor when something breaks. However, they also eliminate the freedom to choose your own independent contractor if you want the warranty to pay for the repair or replacement. If you don't like the contractor or the work they do, you may be stuck with them. Furthermore, repairs may be more complicated with a third party the home warranty company involved in the process than a direct negotiation between a homeowner and a contractor would be.