home warranty of america bbb

home warranty of america bbb

They do not, I repeat DO NOT replace things anymore. They will part it and piece it together over and over again and at $60 a visit from a tech it adds up. I even upgraded to a premium plan. My furnace is over 20 years old, has been involved in a major lawsuit for leaking CO, and my warranty company refuses to replace it. When I asked them how much it would be to pay out if I just want to buy a new furnace myself, because hey, don't want the family and I to die from Carbon Monoxide poisoning in the middle of the night, they tell me the payout is $60. This for a part that I can't find for less than $250. We have small children, it is mid winter and currently we have been without a furnace now for a week and counting, while the warranty company continues to order parts and repair when we have had 3 separate HVAC pros recommend replacement, not to mention one of their own techs refused to work on this unit. Home warranties are a complete waste of money, unless you don't mind being nickeled and dimed to death and living with appliances that are continually dying, and lets not forget dangerous!I have documented all of this and if my family and I dies from CO poisoning, I have made sure my surviving family will sue my home warranty company. We will not renew our warranty when it comes up, but will instead save the money toward a new furnace. The only time I would recommend a home warranty is when you buy a home and the seller pays for it, maybe you can have one expensive repair taken care of in that first year, but don't expect them to replace anything or be timely about it. And expect to be on hold for 20 to 60 minutes on the phone every time you talk to them.

choice home warranty coverage limits

Guess what?No one ever does!We have been suffering in 90 degree heat and had to spend more money on window units just so we can sleep at night. I call back on 7/23 as we could not pull our washer out on our own and decide now that we need to do the cash out and get someone who will remove the dishwasher for us. I'm told during a call in the morning that the dishwasher was already ordered and that I am stuck with this washer. I explain what has happened and the agent does not seem to understand and EVEN TELLS ME THAT THEY NEVER SEND EMAILS. Starts to insinuate that I am lying to her. I have the emails from the agent on 7/17.